FAQ

Product

What are the tees, hoodies, and sweatshirts made of?

100% Cotton — breathable and built to last.

What sizes are available?

The tee is available in S, M, L, and XL.

What's the meaning behind the design?

Made for the ones asking God to keep them sharp when everything around them is noise. Wear it as a reminder to see past the surface.

How do I care for the print?

Wash inside-out in cold water. Tumble dry low or hang dry. Avoid bleach and ironing directly over the print to keep it sharp.

Shipping

How long does processing take?

Orders are processed within 2–5 business days after payment confirmation. Processing may take longer during high-demand periods — we'll notify you of any major delays.

What are the estimated delivery times?

Standard Shipping: 5–10 business days. International Shipping: 7–21 business days depending on destination. Delivery times are estimates and can be affected by carrier delays or customs.

Will I get a tracking number?

Yes — once your order ships, you'll receive a tracking number by email. Allow up to 48 hours for tracking updates to appear.

Do you ship internationally?

Yes, to select international locations. We do not ship to P.O. Boxes or APO/FPO addresses. International customers are responsible for any customs duties or import fees.

Returns & Refunds

What is your return window?

We accept returns within 7 days of delivery. Items must be unworn, unused, and in original packaging with proof of purchase.

How do I start a return?

Email us at dreamrichcustomers@gmail.com. If your return is approved, we'll send a prepaid return label and instructions. Do not send items back without prior approval.

Are any items non-returnable?

Yes — custom or personalized items, gift cards, and items marked final sale at checkout are not eligible for return or refund.

How are exchanges handled?

Return your item first. Once the return is accepted, place a new order for the item you want.

When will I receive my refund?

Once we inspect and approve your return, a refund is issued to your original payment method within 10 business days. Your bank may take additional time to post it.